IT support for small business Johannesburg
Managed IT support for Johannesburg small businesses with 5–100 staff. Fixed monthly pricing, real engineers, fast response. From R1,500/month with 30 days notice to cancel.
Everything included
Helpdesk Support
Email and WhatsApp helpdesk during business hours. Emergency support after hours for managed clients.
24/7 Monitoring
Server, network and backup monitored around the clock. We fix problems before you notice them.
Monthly Maintenance
Monthly patching, health checks and backup verification. Written report monthly.
Load Shedding Readiness
UPS, cloud backup and LTE failover — your business stays up during stage 6.
POPIA Compliance
Technical POPIA controls implemented and maintained. Access controls, encryption, audit logs.
On-Site Response
On-site in Sandton, Midrand and Fourways same day for managed clients.
Our process
We assess your full IT environment — server, network, backup, security and load shedding readiness.
Fixed monthly retainer proposal based on your actual environment and staff count.
Monitoring agents deployed, documentation completed, team trained on helpdesk process.
All issues identified in assessment resolved. Baseline established.
Monthly maintenance, helpdesk, monitoring and reporting.
Quarterly review call to discuss upcoming changes, capacity planning and improvements.
Common questions
Helpdesk support, 24/7 monitoring, monthly maintenance, backup verification, POPIA compliance maintenance and on-site support for managed clients.
From R1,500/month for basic monitoring to R5,000/month for full managed support with helpdesk. We quote based on your actual staff count and server environment.
No. All retainers are month-to-month with 30 days notice to cancel. We keep clients because the service is good.
WhatsApp or email response within 15 minutes during business hours. Emergency after-hours response available for managed clients.
Remote support is available nationwide. On-site support is available in JHB, Cape Town and Durban.
Get a free IT assessment
WhatsApp us your biggest IT problem. We respond within the hour.