Document & file management · add-on service

Cybergenix Docs —
document management
built for SA business

Store, organise and control every business document — with version history, approval workflows, a client portal and POPIA-compliant storage. Built by Cybergenix, integrated with Microsoft 365 and Google Drive. Available as an add-on to any IT support retainer.

See pricing → Ask about adding it
7
features built in
POPIA
compliant by design
Live
in use with current clients
What is Cybergenix Docs?

Cybergenix Docs is a document and file management system built for South African businesses — available as an add-on to any Cybergenix IT support retainer. It gives your team organised, version-controlled, POPIA-compliant document storage with approval workflows, role-based access and a client portal. It integrates with Microsoft 365 and Google Drive so documents are accessible in the tools your team already uses. No new logins to learn, no data leaving South Africa, no per-user pricing surprises.

The problem it solves

What happens without proper document management

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Documents lost in email

The wrong version of a contract gets signed. A quote is sent from a draft file. Nobody can find the original NDA from 2023. Sound familiar? Every SA business has this problem.

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No access control

Everyone can see everything — or nothing. No way to give a client access to their own files without emailing them. No audit trail of who opened what.

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No approval process

Documents get signed before the right person has reviewed them. Changes happen without a record. There is no formal workflow — just WhatsApp messages.

⚠️

POPIA exposure

Sensitive documents — employee records, client data, financial information — stored in unsecured shared drives or personal email accounts. This is a POPIA violation.

Live dashboard

What Cybergenix Docs looks like

A clean, fast web interface your team can use from any browser — no software to install.

CYBERGENIX Docs + Upload JD 📁 All Documents 📂 My Files ⏳ Pending Approval 3 👥 Client Portal 🔄 Recent Activity 🗑 Trash FOLDERS 📁 Contracts 📁 HR Documents 📁 Client Files 📁 Compliance 🔒 POPIA Compliant All Documents / Contracts 🔍 Search documents... ⚙ Filter + New NAME MODIFIED VERSION STATUS 📄 Service Agreement — ABC Law.pdf Today 09:14 v3.2 Approved 📄 NDA — Retail Client March 2026.docx Yesterday v1.0 Awaiting Review 📋 POPIA Compliance Policy v2.pdf 12 Mar 2026 v2.1 Approved 📁 Employee Contracts — 2026 10 Mar 2026 Folder 📄 IT Support Agreement — Umhlanga Med.pdf 8 Mar 2026 v4.0 Approved Recent: John D approved Service Agreement (2 min ago) · Sarah K uploaded NDA draft (1 hr ago) · Auto-backup complete ✓ Storage: 23.4 GB of 50 GB used 47% used
All 7 features

Everything included

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Document storage & organisation

Structured folder hierarchy with tags, metadata and full-text search. Every document in one place — no more hunting through email, WhatsApp and shared drives simultaneously.

Included in all tiers
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Version control & history

Every edit creates a new version. See exactly what changed, who changed it and when. Restore any previous version with one click. Never lose a document again.

Included in all tiers
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Role-based access

Assign permissions at folder or document level. Staff see only what their role requires. Directors see everything. Clients see only their own files. Full audit log of every access.

Included in all tiers

Workflow & approval routing

Create approval workflows — documents route automatically to the right person for review and sign-off. Email and in-app notifications. Full audit trail of approvals and rejections.

Business tier +
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Client portal

Give clients secure access to their own documents. They upload, download and review files without you emailing attachments back and forth. Branded with your business details.

Business tier +
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Microsoft 365 & Google Drive

Sync with your existing M365 or Google Workspace. Documents created in Word or Google Docs appear in Docs automatically. Work in the tools you already use.

All tiers
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POPIA-compliant storage

Data stored in South Africa. Encryption at rest and in transit. Role-based access with audit logs satisfies POPIA's technical requirements for document handling. We provide the compliance documentation.

All tiers
Add-on pricing

Add Cybergenix Docs to your retainer

Cybergenix Docs is priced as a monthly add-on to any IT support retainer. No per-user fees — one flat rate per company per month.

Add-on — any retainer
Docs Starter
R299 /month
Up to 10 users
20GB document storage
Folder organisation & search
Version control & history
Role-based access
Microsoft 365 & Google Drive sync
POPIA-compliant storage
Email support
For larger teams
Docs Professional
R999 /month
Unlimited users
500GB storage
Everything in Business
Custom folder templates
Advanced audit reporting
Bulk document import
API access
Dedicated onboarding session

Prices are add-ons to your existing IT support retainer. No separate contract — one invoice, one point of contact. Cancel with 30 days notice alongside your IT retainer.

Who it's for

Which businesses benefit most

⚖️

Law firms

Matter files, contracts, NDAs and court documents — version controlled and accessible only by the attorneys working on that matter. Client portal for document exchange. Full POPIA compliance documentation for confidential client files.

🏥

Medical practices

Practice policies, supplier contracts, compliance documentation and HR records — stored securely with access restricted to authorised staff. Satisfies POPIA's strict requirements for health information handling.

📊

Accounting firms

Client financial documents, engagement letters and tax records — approval workflows ensure the right partner reviews before anything is sent. Client portal replaces emailing sensitive financial documents back and forth.

FAQ

Cybergenix Docs questions

Yes — Cybergenix Docs is currently available as an add-on to Cybergenix IT support retainer clients only. If you're not yet a client, contact us for a combined IT support + Docs package.
All data is stored in South Africa on South African servers. It never leaves the country. This is important for POPIA compliance — data transferred outside South Africa faces additional regulatory requirements.
It complements them rather than replaces them. Cybergenix Docs syncs with Microsoft 365 and Google Workspace — documents created in either platform appear in Docs automatically, where they benefit from version control, approval workflows and the client portal. Think of it as the compliance and workflow layer on top of your existing storage.
You create a secure login for each client. They see only their own folder — nothing else. They can upload documents to you, download documents you've shared with them, and receive notifications when new documents are available. No email attachments with sensitive files.
Yes. Every time a document is saved or a new version is uploaded, the previous version is retained automatically. You can see the full history of any document, compare versions and restore any previous version with one click. Nothing is ever permanently deleted unless you explicitly choose to purge the history.
Cybergenix Docs satisfies several POPIA technical requirements: role-based access controls limiting who can see personal information, encryption at rest and in transit, audit logs showing who accessed what document and when, and secure deletion procedures. We provide the compliance documentation your information officer needs.
Add Cybergenix Docs

Add Cybergenix Docs to your IT retainer

Already a Cybergenix IT client? WhatsApp us to add Docs to your account — setup takes one business day. Not yet a client? Ask about a combined IT support + Docs package.

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